What is a Pre-Order?
A pre-order means the item you’re purchasing is not currently in stock and will be shipped out at a later date. This allows you to secure your item before it officially launches or restocks.
When Will I Receive My Pre-Order?
All pre-order items will ship within 2–4 weeks from the date of purchase. You’ll receive weekly email updates to keep you informed on the status of your order and shipping timeline.
Important Terms:
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You are purchasing an item that is made-to-order or not yet in stock.
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You understand that shipping timelines may vary, but we will always communicate updates.
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You agree to our [Policy].
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All pre-order sales are final — no cancellations or refunds.
Pre-Order Policy
Shipping
Our processing and shipping period usually takes 2-5 business days. National holidays, weather, and/or unforeseen events can impact this timeline. We will contact you through the email you provide at checkout if your order is impacted. Waisted is not accountable for lost, stolen, or incorrectly addressed packages. Please double-check the shipping address you enter at checkout to prevent errors.
Returns and Exchanges
All sales are final. For sanitary and quality control purposes, we cannot accept returns or exchanges unless we made an error on our end. If there are any issues with your order, please submit a contact form within 48 hours of your order being delivered. Order cancellations are not accepted.
Need Assistance?
Whether you’re experiencing issues with your order, navigating through our site, or have any questions about our products, please get in touch with us directly. We're here to help make your shopping experience as smooth as possible.
Waisted reserves the right to refuse service for any reason.